First times couldn't help wrote comments. to to this hotel poor assessment, hanging 5 star of brand service also than hotel. you no education you of employees don't disturb you of guest of did. ten points knock put we wake asked have clothes wash, silly forced Ah has clothes wash not called you did. 11 points in brushing and knock asked also no check out did? I now is didn't money to did, what when check out shut you this clean aunt what thing. What have education these people of, you Dang I is first days live hotel did BrigadeCheck-out process
A five-star hotel 'star service without the attitude' I am two nights in a row, and finally asked one morning while cleaning the room, service waiter does not stay without cleaning, five-star hotel so badly, breakfast staff were unfriendly, down!
Nice, nice, very delicious Japanese restaurant on the first floor, in contrast, poor breakfast buffet a lot, does not meet five-star standards, especially when there's more people, the service also can't keep up.
Family vacation, family is very satisfied!
Absolute didn't five-star! very disappointed! dirty, toilet and balcony actually also has Shang hand guest of eye lashes and toothpick! room small have poor, which a between actually until at three o'clock more to staying, only a cleaners clean a floors, such of State win live are stole laugh! to beach bus to ten minutes. more than 1000 more a late of room actually tea package are no! application took are not to! what concept! Guest House are has's! this is I live had worst worst of so-called five-star. absolute notWorth the price! down!! mental imbalance is!
Room comfort and health, the only drawback is that from the road near evening, OK, few cars
Hotel service was disappointing; 1. orders are welcome drink voucher but does not offer coupons at the front desk when you check in, I asked only for 2. serious complaint of outdoor children's swimming pool lifeguard, October 3, at 12 o'clock noon and I'm going to take the kids to the swimming-pool, step getting started said the lifeguard rushed to yell at me; ' Is the tenant do? do you have a card? ' That kind of thing, as if I were just barge in here like, don't even have a basic courtesy, make people feel bad!3. Although has private beach, is is He Xilai Deng total with of, hotel has car sent past, but actually both using regional is has line of is no marked, dang we go to by store there of beach Shi mixed to Deng of people ban we forward, and attitude not friendly, also attempts to blamed I only two age of children. made seems is we occupation has Sheraton Deng of site like. 4. times after lobby's intends to drink sent of welcomes drinks, is no once has waiter in. 5. leftThe hotel, parking booth didn't export people, d bar does not automatically lift the card, car not to go uphill again, waited for 10 minutes before it was to come!
Room good, is away from Beach far points, can and hi to Deng total with beach. hotel of swimming pool compared small. most angry of is, I friends specifically and I past celebrates birthday, hotel actually lane lost has I of cake! day staying room not more, only we a between room left-cake. night at 10 o'clock more phone front desk sent cake, is long are didn't sent, again playing has times phone, only with we said cake find not to! called we, replies processing, later 11 points 9 a Word, I of birthday is hadHas, on all people to lobby there asked! was phone Shang, front desk personnel of attitude has General, face to face of attitude more poor, indifferent of! later Manager out, and called we,! even I of pregnant women friends (has has 5 months pregnant) are angry has, began attitude tough up, only real of processing! original make wrong has cake, put we of cake sent wrong to don't between room has! at has is 1:30 A.M. has! I of birthday had has, cake didn't has, blow can't candle, XuCan't wishes! I specially came Shenzhen on to eat is moment of cake, so big between Hotel actually lane missing has! have mistake! we requirements second article 12 points Qian to put also of cake supplies we! day night hotel arrangements has Hotel Chinese Department of cake and real compensation, second days sincere apologized, put we original of cake sent to room, Manager attitude good, even has! but, I on cannot in birthday day eat Shang birthday cake, didn't has meaning, Hey, hope wineShop improvement! a little cake, although worthless, but for me, that is very important! more important than money! and front desk personnel to deal with the methods and attitude to be improved! really very angry! birthdays were very 'impressive'!
Maximum feel is hotel management exception bad. room ventilation good, but has mold taste. night returned to hotel, passenger access peak, only a Taiwan elevator run, each upstairs downstairs, Elevator time need ten minutes above. While, room door bad has, maintenance what of spent a hours, effect baby rest. moved room of when, leak took has charger, from contact hotel began, to sent charger came, took 1.5 hours above, also is last unbearable temper only sentAnd seriously affected the rest of the time, and the travel mood. the hotel management is a serious problem, and have further to go live.
FAQ & Help|
Copyright © 2009 China Holiday, Lutu Inc. All Rights Reserved.